/What You'll Do Lead the global Critical Accounts Program team and escalation process to drive the resolution or critical account situations and escalated issues Design, build and execute a set of critical issues processes / mechanisms globally, to ensure customer experience, measured through time to resolve Lead and grow a diverse team of CAP managers, engineers and Incid

Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Zscaler workload protection solutions to achieve their business and security objectives Assist customers in implementing Zscaler cloud solutions and fully integrate these into their security operations and existing security solutions. Resolve customer support issues and

Working from the Northeast region (PA/OH/MI), you will take ownership of an assigned healthcare territory focused on net new logo and upsell opportunities, while leveraging customer references such as the CIO of GE , CTO of Siemens , and EVP of Microsoft You will demonstrate expertise in building business cases which clearly show value and differentiation at all levels of

Provide technical leadership and vision for the design and development of our Risk360, influencing architecture decisions and driving innovation. Determine the most suitable data storage solutions for storing various data types, such as structured, semi structured, and unstructured data, for Risk360 Platform. Optimize data storage and retrieval using query engines like Tr

/What You'll Do Lead the planning, execution and delivery of complex technical projects related to Infrastructure and Operations. Manage portfolio and ensure projects are completed on time, within scope and in alignment with business objectives and goals Collaborate with key business stakeholders, IT teams and external partners to ensure seamless integration and alignment

Responsibility 1 Responsibility 2 Responsibility 3 Etc. Minimum Qualifications MQ 1 MQ 2 MQ 3 Etc. Preferred Qualifications PQ 1 PQ 2 PQ 3 Etc. #LI ___ By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies,including thoserelatedtosecurity and privacy standards and guidelines. Zscaler is proud to be an equal opportunity and affirmative

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

Design and build multi tenant systems capable of loading and transforming large volumes of structured and semi structured fast moving data Build a robust and scalable data platform to support the needs of Business Insights use cases Work with product management, marketing, security, UX/UI, and data teams to identify requirements and evolve Business Insights features Extra

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

Manage the payroll ticketing system, ensuring the timely resolution of employee matters. Monitor response times and ticket resolution/closure to measure KPIs. Build and maintain payroll training and guides for Zscaler employees, highlighting key information and overviews of payroll systems. Review and resolve SAP SuccessFactors and Ceridian Dayforce integration incidents.

/What You'll Do Meet with business leaders, decision makers, and end users to understand problem statements and gather requirements. Facilitate these discussions at both detail and summary levels. Be a thought partner to the business team and IT in designing highly scalable solutions. Lead HRIS system related projects, enhancements, and process redesigns, coordinating sche

About Zscaler Zscaler (NASDAQ ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company's cloud native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. With more than 10 yea

/What You'll Do Take ownership of your accounts, be the advocate for, and champion their needs into Zscaler Work with cross functional teams to own and ensure customer deployments have completed quickly and efficiently Through monthly and quarterly interaction become the trusted advisor to your customers Work with the Customer to understand and ensure their business object

/What You'll Do Take ownership of your accounts, be the advocate for, and champion their needs into Zscaler Work with cross functional teams to own and ensure customer deployments have completed quickly and efficiently Through monthly and quarterly interaction become the trusted advisor to your customers Work with the Customer to understand and ensure their business object